For the Russian private equity firm, see ICT Group (Russia).

ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.[1]

During the Great Recession, it closed call centers in the United States and Canada, and reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.[1][2]

On February 2, 2010, ICT was acquired by Sykes Enterprises, Inc., a Tampa-based company.[2]

References

  1. ^ a b "ICT closing call centers, seeking lower-cost sites". American City Business Journals. January 5, 2009.
  2. ^ a b Laid-off worker sues ICT Group | GoErie.com/Erie Times-News


Allikas: http://en.wikipedia.org/wiki/ICT_Group
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