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The fashion e-commerce platform Zalando employs 17,0000 people as of February 2023.[1]

Transnational

In 2015, a six-member (European Company) European Works Council was elected to represent 7,000 employees in Europe after Zalando changed its corporate structure to a European Company (SE). The low employee voter turnout of 25% in the SE European Works Council election was criticized by the German trade union ver.di.[2] Zalando internally calls it the "International Employee Board". The SE European Works Council nominates 3 employee representatives in the supervisory board.[3]

Germany

A Hans-Boeckler foundation report[4] criticized Zalando in 2019 for its usage of an internal HR software called Zonar. This software would enable corporate employees to peer-review each other, which would affect pay and job security.[5] The feedback initially was stored indefinitely, inaccessible to the person being rated and up to 8 fellow employees provided the feedback. After new safeguards were imposed by the Berlin Data Protection Authority, the data retention period became temporary, feedback is now accessible to the affected employee and a maximum of 3 people could provide feedback.[6]

Logistics workers in Mönchengladbach went on strike for the third time in December 2024. They want to be included in the retail and logistics sectoral collective agreement.[7] Even with recent salary raises, Zalando warehouse workers make 4 euros less than the sectoral collective agreement standards. Several hundred employees participated in the strike shortly before Christmas, which was called for by the ver.di trade union.[8]

Works councils

Employees in Berlin elected a local Works Council, as defined in the German Works Constitution Act for the first time in October 2020. It would represent 5,000 employees of Zalando SE in Berlin and is distinct from the SE European Works Council.[9]

According to Zalando, there are 8-local works councils at the logistic sites in Erfurt, Lahr and Mönchengladbach, the Zalando Studios, Zalando Marketing Services, Customer Care DACH, Customer Care International and Zalando SE. The two Zalando SE works councils in Berlin and Dortmund provide for a general works council.[3]

References

  1. ^ Gain, Vish (2023-02-22). "Fashion-tech company Zalando to cut hundreds of jobs". Silicon Republic. Retrieved 2024-07-02.
  2. ^ "Online-Modehändler: Verdi kritisiert Betriebsrat bei Zalando". Der Tagesspiegel Online (in German). ISSN 1865-2263. Retrieved 2024-07-16.
  3. ^ a b "Employee participation and representation at Zalando". Zalando. Archived from the original on 2024-05-03. Retrieved 2025-03-26.
  4. ^ Staab, Philipp; Geschke, Sascha-Christopher (2020). Ratings als arbeitspolitisches Konfliktfeld: Das Beispiel Zalando [Ratings as an area of conflict in labor policy: the case study of Zalando] (PDF) (Report) (in German). Hans-Böckler-Stiftung.
  5. ^ "Vorwurf der 'Arbeitnehmerfeindlichen' Überwachung: Gewerkschaft kritisiert Mitarbeiterkontrolle bei Zalando" [Accusation of 'anti-employee' surveillance: Trade union criticizes employee monitoring at Zalando]. Der Tagesspiegel (in German). 20 November 2019. ISSN 1865-2263. Retrieved 2024-07-02.
  6. ^ Kläsgen, Michael; Hagelüken, Alexander (8 April 2021). "Zalando muss nach Druck von Datenschützern Personalsystem ändern" [Zalando must change HR system after pressure from data protection authority]. Süddeutsche (in German). Retrieved 2024-07-02.
  7. ^ Lehmkuhl, Kurt (2024-12-04). "Streik in Mönchengladbach: Zalando-Beschäftigte fordern Tarifvertrag" [Zalando workers demand a collective agreement]. Rheinische Post (in German). Retrieved 2025-03-26.
  8. ^ Wegener, Christoph (2024-12-20). "Logistikzentrum in Mönchengladbach: Mitarbeiter von Zalando streiken kurz vor Weihnachten" [Employees of Zalando strike just before Christmas]. Rheinische Post (in German). Retrieved 2025-03-26.
  9. ^ Kaleta, Philip (2020-10-06). "5.000 Mitarbeiter der Zalando SE wählen erstmals einen Betriebsrat - per Brief". Business Insider (in German). Retrieved 2024-07-02.

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