"They are offering access to two collections: Cambridge Journals Online and Cambridge Books Online. For more information see their website." - Looking at their website now, I can't see these terms used. Have they had a rebrand/reorganization? It would be good to clarify what the access actually covers. Cheers, Johnbod (talk) 21:05, 25 February 2017 (UTC)[reply]

@Johnbod: They've started putting a lot under the "Cambridge Core" name now, which, I think, coincides with a new technical publishing platform. --Xover (talk) 20:37, 24 March 2017 (UTC)[reply]

@Nikkimaria: I got your email on 25 February and I believe I filled out the Google form shortly afterwards, but I haven't gotten anything further about the account from Cambridge. Is processing of this latest batch of accounts delayed, or did I slip up somewhere? --Xover (talk) 20:42, 24 March 2017 (UTC)[reply]

@Xover: It was passed on to Cambridge shortly thereafter - I'll check where things are at. Nikkimaria (talk) 00:12, 25 March 2017 (UTC)[reply]

@Nikkimaria: I just got an email from Cambridge with a link to activate the account, and did manage to complete the registration and log in, but it looks like cambridge.org is having severe technical issues with the Cambridge Core infrastructure right now, so I haven't been able to verify what access I get. Just FYI. --Xover (talk) 12:59, 17 April 2017 (UTC)[reply]

I am still waiting for my Cambridge access too. --Melly42 (talk) 00:06, 3 April 2017 (UTC)[reply]

@Nikkimaria and Samwalton9 (WMF): Ok, still slow and buggy (getting things like socket timeouts on something north of two thirds of page loads), but I've at least gotten slightly farther. And it looks like my account doesn't have access to Shakespeare Survey or books like Cambridge Companion to Shakespeare on Film. The technical issues will, I'm sure, be resolved eventually, but if the accounts do not include access to Shakespeare Survey and the Cambridge Companions series of books it will rather severely limit its utility. I haven't been able to access any journal content yet, but at least those have decoration suggesting I have access to them (various stuff is colored green and labelled with the word "Access", unlike the other two examples which just have "Get Access" links plastered all over them), so for now I'm assuming that's just due to the technical issues. --Xover (talk) 12:16, 18 April 2017 (UTC)[reply]

@Xover: It's a shame you're having these issues, though you're not alone in having technical problems. I'll enquire about those two books to see why you can't access them. Will let you know when I hear back. Samwalton9 (WMF) (talk) 18:58, 21 April 2017 (UTC)[reply]

Thanks! And just to be sure there's no confusion: my issue is entirely unrelated to the relatively primitive search functionality. Not that I would mind better search, of course, but it doesn't really bother me all that much just now. Similarly, I'm assuming the technical problems with Cambridge's Core platform are universal, that they're aware of them, and that they will be sorted out eventually. So it's just the access issue that I'm requesting that someone followup on. --Xover (talk) 06:11, 22 April 2017 (UTC)[reply]

@Xover: Cambridge said you should be able to access those collections, and are looking into it :) Samwalton9 (WMF) (talk) 09:25, 24 April 2017 (UTC)[reply]

For reference, I'm still mostly getting errors like "ETIMEDOUT" and "ESOCKETTIMEDOUT" for anything other than the front page (this URL in this particular instance). I don't suppose they're doing authorization with LDAP (or somesuch) against a Wikimedia service that's broken? Because unless there's something like that in the mix it looks like they have catastrophic infrastructure problems with the Cambridge Core platform. Which, of course, might explain why things like accounts processing is slow: they're busy putting out fires. --Xover (talk) 08:25, 28 April 2017 (UTC)[reply]

@Xover: That's odd; from my testing and trying that link multiple times I'm not seeing the same problems. It would be best for you to contact Cambridge tech support directly in this case, they can help you better than via me. And no, nothing dependent on anything Wikimedia side (yet). Samwalton9 (WMF) (talk) 21:04, 29 April 2017 (UTC)[reply]

Hmm. Very strange. I'm testing right now, and while slow, I'm not seeing the actual error messages get triggered. However, "right now" is in the middle of the night in America, and before people usually get up in Europe, and in the middle of a long weekend on both continents, so I'm guessing load on the Cambridge Core site is about as low as it can possibly be right now. I'll have to try this again at a more normal day / time-of-day, but for various reasons that won't be until maybe Friday at the earliest. In the mean time, anybody else seeing / not seeing performance issues or error messages with Cambridge Core? --Xover (talk) 04:55, 30 April 2017 (UTC)[reply]

Aaaand… Just heard back from Cambridge on the performance and timeout issues (they're aware of it and working on it), but in passing they also mentioned that "Regarding the Cambridge Companion to Shakespeare on Film, your organisation doesn’t have access to that book. Please verify with your librarian or admin to what connect the organisation has access to." Not sure whether they checked actual permissions or just assumed that was the case from the description I gave them. In any case… the permissions issue I'll leave up to you (Sam) to follow up on, in all your copious free time. :) --Xover (talk) 20:07, 2 May 2017 (UTC)[reply]

How long will it last until I will get access to Cambridge? I've got an email in February but I've got no further notification so far. Does that mean that there are no available accounts at the moment? --Melly42 (talk) 20:27, 27 April 2017 (UTC)[reply]

 Done