Infobip is a Croatian IT and telecommunications company, founded in 2006.[6]

History

Infobip was established by Silvio Kutić, Roberto Kutić and Izabel Jelenić in the Croatian city of Vodnjan in 2006.[7][8] Before founding Infobip, Silvio Kutić created Virtual Community, that allowed group communication via web, email, and SMS, with the first message sent as a Christmas text from Vodnjan's town hall to its diaspora. Realizing the technology wasn't scalable, he developed a communications API platform, leading to the creation of Infobip.[9][10]

In 2014 and 2015, the company started its operations in Latin America and Asia-Pacific.[11][12][13]

In 2020, Infobip raised $200 million from One Equity Partners. Infobip's valuation thus surpassed $1 billion, making it the first Croatian unicorn company.[14][15] During the same year, Infobip acquired OpenMarket, a company headquartered in Seattle, United States.[16]

In 2021, Infobip acquired Shift Conference, a tech conference franchise with experience in creating and producing technology conferences in multiple industry verticals such as Software Development, Fin-Tech, and Artificial Intelligence.[17]

In July 2022, Infobip finalized its acquisition of Peerless Network, a U.S.-based telecommunications provider founded in 2008.[18] In March 2023 Peerless was issued a Cease and Desist by the United States Federal Trade Commission citing their hosting of spam and scam callers.[19]

Infobip's revenue reached €1.55 billion in 2022 and €1.735 billion in 2023.[20] The company's global communications platform handles 453 billion interactions per year, or 37 billion per month, with 301 billion being SMS interactions.[21] During Cyber Week 2024, Infobip saw a 41% increase in total interactions, growing from 8.2 billion in 2023 to 11.6 billion in 2024.[22][23][24]

In May 2023, Infobip was named a leader in the IDC MarketScape CPaaS Vendor Assessment.[25] In July (2023), the company was recognized as a leader in the Juniper Customer Data Platform Leaderboard.[26] In September 2023, Infobip was named a leader in the Gartner Magic Quadrant for Communications Platform as a Service (CPaaS)[27] and as a leader in the Conversational Commerce Leaderboard in October.[28] In November 2023, Omdia ranked Infobip as a leader in its CPaaS Universe Report for the second consecutive year.[29] In December 2023, Infobip was included in the top CPaaS provider in the inaugural MetriRank CPaaS Report[30] and also named a leader in the CCaaS Leaderboard by Juniper Research.[31]

In March 2024, Infobip was named to Fast Company’s Annual List of the World’s Most Innovative Companies[32] and as a leader in the CPaaS Leaderboard, Juniper Research.[33]  

In June 2024, Infobip was named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) 2024 for the second year running.[34] In October 2024, Juniper Research recognized Infobip as the number one provider in the AIT Fraud Prevention market.[35]  

In November 2024, Infobip was ranked one of the top 3 most innovative companies in retail in Fast Company Middle East’s Most Innovative Companies 2024 list,[36] and Juniper Research ranked Infobip number one among Established Leaders in RCS Business Messaging.[37]

In December 2024, Infobip was named one of the top CPaaS providers in Metrigy’s CPaaS MetriRank Report for the third time.[38] In February 2025, Infobip was named a Leader for the third time in the IDC MarketScape,[39] and Infobip was named an Ecosystem Leader in the Ecosystem Compass 2025.[40]

Infobip Startup Tribe

Sinse 2023, Infobip supports more than 300 startups with €1.8 million through the Infobip Startup Tribe, a global perks program supporting startups and providing them with tools and resources to help their growth.[41]

Campuses

In September 2017, the company opened its first high-tech campus, named Pangea, built on 17,000 square meters of land in Vodnjan, Croatia.[42]

Zagreb Campus - Opened in 2022

In 2022, Infobip opened its second campus in Zagreb, called Alpha Centauri, designed by 3LHD architectural firm.[43] The 20,000 square meter Alpha Centauri campus, which was named after the star system closest to Earth, is located near Zagreb's Sveta Klara and Remetinec neighborhoods.[43]

See also

References

  1. ^ Stojkovski, Bojan. "The unicorn effect: how Croatian tech giant Infobip gives back to the tech communit". The Recursive. Retrieved 3 March 2025.
  2. ^ "Vodafone i Infobip predstavili RCS pilot projekt". ICT Business. 9 March 2018. Retrieved 2018-05-17.
  3. ^ Hu, Krystal (30 July 2020). "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". Reuters. Retrieved 3 August 2020.
  4. ^ "Infobip uvršten među deset najinovativnijih kompanija na svijetu".
  5. ^ "Foto: Poznata IT i telekomunikacijska tvrtka gradi novi i još veći kampus u Zagrebu". Poslovni. 29 November 2018. Retrieved 2018-11-29.
  6. ^ "Network International partners Infobip to bring WhatsApp business banking services to Africa". Finextra Research. 2022-07-25. Retrieved 2022-11-14.
  7. ^ Entrepreneurial incubator helps start-ups grow Archived 2016-03-15 at the Wayback Machine Istrian Development Agency, April 2006
  8. ^ "Meet the Leaders of Startups 注目スタートアップ CxO インタビュー Infobip : TechMarket". Archived from the original on 2017-11-07.
  9. ^ Kumbhar, Sheetal (2017-05-17). "Snapshot : Silvio Kutic, CEO of Infobip | VanillaPlus - The global voice of Telecoms IT". VanillaPlus - The global voice of Telecoms IT. Archived from the original on 2024-12-04. Retrieved 2025-02-13.
  10. ^ Prakash, Prarthana. "How Croatia's first unicorn grew from a small village with a $16,000 loan from parents to working with WhatsApp and Uber". Fortune Europe. Retrieved 2025-02-13.
  11. ^ "Infobip: gigante croata de SMS monta estrutura no Brasil". Mobile Time. 29 June 2015. Archived from the original on 2015-12-22. Retrieved 2017-05-04.
  12. ^ "本网页已删除". Science.china.com.cn. Retrieved 2017-05-04.
  13. ^ "British telecom firms seek expanded trade ties with PH - Newsbytes Philippines". Newsbytes.ph. 2015-11-22. Archived from the original on 2016-02-19. Retrieved 2017-05-04.
  14. ^ "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". reuters.com. Reuters. 30 July 2020. Retrieved 3 August 2020.
  15. ^ "Infobip: Croatian Company Raises 200 Million US Dollars for Investment". Total Croatia News. 31 July 2020. Retrieved 3 August 2020.
  16. ^ "Infobip to Acquire OpenMarket, creating a leading cloud communications player with unparalleled global reach - Infobip Infobip to Acquire OpenMarket".
  17. ^ Tucker, Charlotte (2021-04-12). "London-based cloud communciations company Infobip acquires Croatia-based Shift". EU-Startups. Retrieved 2025-02-13.
  18. ^ "Information technology company Infobip buys VoIP service provider Peerless Network for $200 million". Insider Apps. Retrieved 2022-07-28.
  19. ^ "Cease and Desist Letter to Peerless Network, Inc". FTC.gov. Retrieved 2023-08-27.
  20. ^ "Plivo Company Profile". SuperAGI Sales. Retrieved 2025-02-13.
  21. ^ client. "Conversational era demands brands accelerate digital transformation". www.ft.com. Retrieved 2025-02-13.
  22. ^ "Infobip Forecasts Growth in Online Sales This Black Friday | Business Wire". via.tt.se (in Swedish). Retrieved 2025-02-13.
  23. ^ CORRESPONDENT (2024-12-23). "Cyber Week sees 94pc spike in email interactions, Infobip reports". Capital Business. Retrieved 2025-02-13. {{cite web}}: |last= has generic name (help)
  24. ^ "Infobip sets new record with 11.6 billion Cyber Week interactions". The Citizen. 2024-12-30. Retrieved 2025-02-13.
  25. ^ Aimuengheuwa, Joan (2023-05-26). "IDC MarketScape Names Infobip Leader in CPaaS for the Second time". Tech | Business | Economy. Retrieved 2025-02-13.
  26. ^ "You are being redirected..." www.juniperresearch.com. Retrieved 2025-02-13.
  27. ^ Mitchell, Charlie (2023-09-21). "Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) 2023". CX Today. Retrieved 2025-02-13.
  28. ^ "You are being redirected..." www.juniperresearch.com. Retrieved 2025-02-13.
  29. ^ "Omdia Universe: CPaaS Platform Providers, 2023–24". Omdia. 2023-11-21. Retrieved 2025-02-13.
  30. ^ Waleski, Ellyn. "Press Release - Infobip Takes Top Spot in Metrigy's Inaugural Communications Platform-as-a-Service (CPaaS) MetriRank Report". Metrigy. Retrieved 2025-02-13.
  31. ^ Maistre, Ray Le (2024-03-18). "Infobip tops CPaaS ranking – report". TelecomTV. Retrieved 2025-02-13.
  32. ^ "Infobip Named One of the Most Innovative Companies of 2024". Fast Company. Retrieved 2025-02-13.
  33. ^ Maistre, Ray Le (2024-03-18). "Infobip tops CPaaS ranking – report". TelecomTV. Retrieved 2025-02-13.
  34. ^ Fisher, Rhys (2024-06-28). "Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) 2024". CX Today. Retrieved 2025-02-13.
  35. ^ "You are being redirected..." www.juniperresearch.com. Retrieved 2025-02-13.
  36. ^ "The 3 most innovative companies in retail of 2024". Fast Company Middle East | The future of tech, business and innovation. Retrieved 2025-02-13.
  37. ^ Simmonds, Lauren (2024-11-01). "Croatian Unicorn Infobip Crowned Best in RCS Business Messaging". Total Croatia. Retrieved 2025-02-13.
  38. ^ "CPaaS in CX: A look at top providers, trends and use cases | TechTarget". Search Unified Communications. Retrieved 2025-02-13.
  39. ^ "Infobip's Continued Leadership in CPaaS Shines Again - Investors Hangout". investorshangout.com. Retrieved 2025-02-13.
  40. ^ "The Ecosystem Compass Report 2025". ecosystemcompass.com. Retrieved 2025-02-13.
  41. ^ Marzo, Stefano De (2023-12-18). "Croatia-based Infobip supports more than 300 startups with €1.8 million through flagship programme". EU-Startups. Retrieved 2025-02-13.
  42. ^ "News: Pangea Campus presented to the public". Infobip. Retrieved 2022-11-08.
  43. ^ a b "Croatia's first unicorn opens 150 million kuna campus in Zagreb". Croatia Week. 2022-04-15. Retrieved 2022-11-08.
Allikas: https://en.wikipedia.org/wiki/Infobip
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