Cognia
| Company type | Privately held company |
|---|---|
| Industry | Regulatory compliance |
| Founded | 2007 |
| Defunct | 2017 |
| Fate | Acquired |
| Successor | Smarsh |
| Headquarters | , |
Area served | Worldwide |
| Products | Archiving, Call recording, Compliance |
| Website | www |
Cognia Cloud was a British cloud-based compliance archiving and analytics company.[1] It provided recording and regulatory solutions to financial institutions, telecommunications service provider and field services enterprises. It was headquartered in the UK with operations in North America and Asia-Pacific. In 2017, it was acquired by Smarsh.[2]
History
The company was established in 2007 and was acquired by Smarsh in 2017.[3]
Products and services
Its core product offering was the Cognia unified communications archive, which monitored, stores and analyzed multi-channel business interactions across multiple media: mobile voice, text, landline, video, Skype, email and social media.[4]
Cognia worked with telco partners in North America, Asia and Europe and served over 60 banks and financial institutions to meet their regulatory requirements, including US Dodd-Frank[5] and EU MiFID II.[6] Cognia's major customers included Swisscom,[7] Vodafone, BNP Paribas, Santander, Royal Bank of Scotland, AVIVA and Centrica.[citation needed]
References
- ^ "Cognia celebrates its new London office". Cognia.com. Cognia. 2016-07-20. Retrieved 2016-10-07.
- ^ "Smarsh Adds Voice Archiving Offering With Acquisition of London-based Cognia". Directors Club News. December 15, 2017.
- ^ "Smarsh acquires Cognia to extend voice-archiving capabilities ahead of MiFID II". Smart Brief. August 24, 2017.
- ^ "Cognia launches network-based call recording system". Finextra. September 26, 2013.
- ^ "Requirements of Dodd-Frank for mobile call recording, storing and monitoring of telephone conversations and electronic communications - Cognia". Cognia. Retrieved 2016-10-07.
- ^ "Requirements of MiFID II for mobile recording, storing and monitoring of telephone conversations - Cognia". Cognia. Retrieved 2016-10-07.
- ^ "Swisscom joins Cognia Advisory Board". Cognia.com. Cognia. 2016-09-12. Retrieved 2016-10-07.