Talk:Pitney Bowes
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Infobox and Intro Edit Request
Hello! I would first like to disclose that I'm a Pitney Bowes employee. I'm aware that this means I can't make direct edits to this page and should, when in doubt, alert other editors to my conflict of interest. For more information on my relationship with Pitney Bowes, you can access my disclosure on my user page.
Now that we're clear about my COI, I would like to request some edits to this page, starting with the infobox:
- Replace Stanley Sutula III, who left Pitney Bowes in October 2020[1], with Ana Maria Chadwick (Executive Vice President and Chief Financial Officer)[2]
- Change the Products list to a Services list and include Shipping[3], Ecommerce Logistics[4], Mailing services[5], and Financial Services[6] in place of the current list
- Update the Number of employees figure to 11,000 (October 2021)[3]
- Update the Revenue figure to US$3.555 billion[7] for the 2020 financial year
I would also like to make a few minor changes to the page's introduction:
- Change the first sentence of the second paragraph to "Pitney Bowes provides global e-commerce, financial services, and mailing and shipping services[5][6] to approximately 750,000 businesses around the world, as of 2021.[8]"
- Replace the third paragraph, which has a lot of out of date information, with: "Pitney Bowes is based in Stamford, Connecticut and employed approximately 11,000 people worldwide, as of October 2021.[3]"
If any of these requests are unclear or unreasonable, please let me know and I'll try to improve them. Otherwise, I would deeply appreciate some help implementing these changes. Thanks so much! MTatPitneyBowes (talk) 19:19, 20 January 2022 (UTC)
- Hello User:Atvelonis, I have an edit request above that you might be interested in, given that you helped with some edits to the Pitney Bowes page back in April of 2020. Not to impose, you're just the most recently active editor on this Talk page and I thought I would reach out. Thanks in advance for any feedback or assistance you can provide. Cheers! MTatPitneyBowes (talk) 18:42, 4 February 2022 (UTC)
- Hello, user:gobonobo and user:Trainsandotherthings, I'm reaching out to ask if you could help me with the above edit request. I saw that both of you are relatively new editors to the Connecticut WikiProject and thought you might have interest in improving the CT-based Pitney Bowes page. I have had some trouble finding editors to review my request, which I think is pretty straightforward, and would really appreciate any assistance you could provide. Thanks! MTatPitneyBowes (talk) 20:54, 3 March 2022 (UTC)
- Hi @MTatPitneyBowes:, saw your request at WikiProject Companies. These all seem fairly uncontroversial and mostly just well-sourced factual updates so I've made the requested changes:
Done, replaced Stanley Sutula III with Ana Maria Chadwick in infobox- Done, changed "Products" to "Services" in infobox inline with the sources provided
- Done, updated number of employees in infobox
- Done, updated revenue figure in infobox
- Done, updated first sentence of second paragraph of lede
- Done, updated third paragraph of lede
- Thank you for respecting the COI guidelines and providing appropriate sources.
- -- DatraxMada (talk) 19:25, 22 March 2022 (UTC)
- Thank you so much user:DatraxMada! Just FYI: I'll have more edit requests in the near future. I'm looking to update the page with relevant information about the company's history and its products. I would appreciate it if you helped out with those requests, but regardless, this is a great start. Take care and thanks again! MTatPitneyBowes (talk) 19:23, 23 March 2022 (UTC)
References
- ^ Todd, Samantha (October 30, 2020). "Colgate-Palmolive Names Pitney Bowes Exec Stanley Sutula CFO". Forbes. Retrieved December 1, 2021.
- ^ Chen, I-Chun (January 19, 2021). "Pitney Bowes hires GE Capital's Ana Maria Chadwick as new CFO". New York Business Journals. Retrieved December 1, 2021.
- ^ a b c "Stamford-based Pitney Bowes awarded $79M federal contract". Stamford Advocate. October 13, 2021. Retrieved December 1, 2021.
- ^ Singer, Stephen (October 12, 202o). "Pitney Bowes, turning 100, shifts to ecommerce as its trusted postage meter recedes into the past". Hartford Courant. Retrieved December 1, 2021.
- ^ a b Schott, Paul (May 4, 2020). "Pitney Bowes sees revenues flatline, loss for first quarter". Stamford Advocate. Retrieved December 1, 2021.
- ^ a b Jakab, Spencer (August 21, 2020). "Pitney Bowes Is Unboxing E-Commerce Bonanza". Wall Street Journal. Retrieved December 1, 2021.
- ^ "Form 10-K Pitney Bowes Inc". PitneyBowes.com. February 19, 2021.
- ^ Brown, Steve (March 19, 2021). "Business equipment firm lands at DFW Airport with shipping hub". Dallas Morning News. Retrieved December 1, 2021.
History Updates
Hello! As I mentioned above, I'm a Pitney Bowes employee and have a COI. I'm back with some updates to the History section. The History includes a lot of details that don't seem necessary or to offer significant information about the company's development over time. In particular there are a lot of mentions of the company's value, or revenue, number of employees or credit rating at various points. While some of these details may have offered some context to the business at the time, looking back over the entire history of the company they don't have as much significance. It also seems that some details are not organized chronologically, which is confusing.
I have created a draft that trims out these types of details, focusing on major milestones for the company and presenting them in chronological order.
To make it easy for editors to review the updates, I've listed the specific changes below and included my whole draft so that it can be easily copied across to the article, if it is approved. I’m curious if user:DatraxMada might want to take a look? Of course, happy to discuss these changes with others, too, if there’s interest! Many thanks again. MTatPitneyBowes (talk) 13:25, 25 March 2022 (UTC)
Updates list
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References
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Leadership Request
Hello! As I've disclosed previously, I'm a Pitney Bowes employee and have a COI. I have a small update for the Leadership section. Leadership includes mention of Lila Synder, who was previously Pitney Bowes' EVP and president of commerce. She is now the CEO of Bose. Would someone be able to remove her from the section?
Many thanks again. MTatPitneyBowes (talk) 15:27, 11 April 2022 (UTC)
, Done. Chirota (talk) 01:47, 12 April 2022 (UTC)
- Thanks, Chirota! Just FYI: I'm in the middle of a broader effort to improve and update this page, so I'll have more edit requests coming in the near future. Regardless of whether those interest you or not, I really appreciate you helping out here. Cheers! MTatPitneyBowes (talk) 19:18, 13 April 2022 (UTC)
Products and Services Update
Hello! As I've mentioned in my previous requests, I'm a Pitney Bowes employee and have a COI. I have some proposed updates to the Products and services section. At present this section is a mix of current and past services, and includes some details that seem more promotional or not notable, as well as one sentence that is only supported by a Pitney Bowes webpage. Based on a review of past discussions it seemed like editors wanted to keep historical details, so I thought the simplest way to approach this may be to separate the section into "Historical" and "Current", and trim out the few details that just aren't well sourced.
Similar to the History, I have created a draft that organizes the products and services into two subsections for historical and current, rewrites historical into past tense, and brings the current up-to-date with appropriate sources.
Again, to make it easier to review, I've listed the specific changes below and included the whole draft. The one change I did make compared to last time is to use a different way of showing the headings, since the draft heading made it hard to add comments or replies in the History request. User:DatraxMada or User:Chiro725 can either of you look at this request? Many thanks again. MTatPitneyBowes (talk) 14:13, 29 April 2022 (UTC)
Updates list
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Products and services updates draft
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Products and services
Current products and services
The company launched its e-commerce business in 2012, to support businesses with online orders that are shipped to consumers.[1] In April 2016,[2] Pitney Bowes launched its "Commerce Cloud" platform, allowing customers to calculate payments, print labels, and process international transactions, among other tasks, using the company's applications.[3][4][5][6] The company announced the launch of a single platform incorporating tools and services such as shipping, tracking, payments and marketing for global e-commerce businesses in 2017.[7] By 2020, Pitney Bowes' largest business area was parcel processing for e-commerce; its processing centers handle package delivery and returns, working with USPS and private delivery companies to ship the packages.[8] The company's e-commerce service managed parcel shipping and returns for approximately 600 retailers globally, as of 2020.[9] It uses technology from third party providers for cloud computing, database management and application programming interfaces, to allow communication between the systems used by retailers and parcel carriers.[9] As of 2021, Pitney Bowes continued to provide commercial clients with postal meters and mail presorting services.[8] Its Presort Services business for enterprise companies processes approximately 17 billions of pieces of mail annually.[10] The company handles commercial mailing and shipping via its SendTech services.[11] Pitney Bowes released its SendPro300 product in October 2016,[12] and launched its SendPro C Series in September 2017.[13] In addition to postage meters, such as the company's SendPro Mailstation,[10] it provides an online SendPro tool for calculating and paying for postage, and printing shipping labels and stamps.[1] The company established its financial services business in the late 1970s, initially for customers leasing its postage meters[14] and later to provide financing for customers to buy its equipment.[15] In March 2019, Pitney Bowes launched the subsidiary Wheeler Financial to provide equipment financing to small and medium businesses.[16][17] The company's financial services also include a state chartered bank, based in Salt Lake City that its clients use for purchasing U.S. postage.[15][8] The company publishes an annual report on parcel shipping volume and spending, called the Pitney Bowes Parcel Shipping Index. The index includes data from 13 countries: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Norway, Sweden, the United Kingdom and the United States.[18] Historical products and services
Pitney Bowes introduced the Model M Postage Meter, which was authorized by the United States Postal Service on September 1, 1920.[3][19] The company released the first mass-market meter designed for desktops in 1949.[19] The first automatic mail sorters were launched by the company in 1957, and mail inserters were created in 1961 to increase productivity and decrease costs associated with volume mailing. In 1968, Pitney Bowes created the first bar code equipment for retail use.[19] The company launched Postage by Phone in 1978, reducing reliance on post office visits. In 1986, the company began offering fax machines and scales with microprocessors.[19] Pitney Bowes introduced Paragon, which calculates and affixes postage based on size and weight, in 1992.[19] Line of credit for postage was launched in 1996, followed by D3 software, which allowed message management via email, fax, hard copy, and web, in 1998.[19] In the 2000s, Pitney Bowes introduced its DM1000 Mailing System and IntelliLink technology,[20] a new collection of digital postage meters called the DM Infinity Series,[21] four AddressRight printers,[22] and the IntelliJet Printing System.[23] The company enhanced its Internet-based shipping service in 2011 with the introduction of its 'pbSmartPostage' mailing tool, which "[integrates] postage, package routing, shipping management and reporting into a Web app that can be accessed from any PC with a printer".[24] In 2015, Pitney Bowes launched its AcceleJet inkjet system, which targeted transactional printers and was intended for companies printing at high volumes.[25] In addition to stuffing envelopes, weighing documents, and printing postage, the 2015 model of the Relay Multi-Channel Communication Suite scans and uploads files and offers email marketing functions.[26] In January 2016, Pitney Bowes began using technology by Electric Imp to enable Internet connectivity for postage meters. The software created a maintenance program, described and tracked problems with machines, and enhanced data sharing.[27] In March, Pitney Bowes introduced Single Customer View, which used the company's Spectrum Technology Platform to facilitate data sharing. The customer relationship management aggregator was not specific to the medical industry, but marked a push into the healthcare field.[28] In mid 2016, the company introduced its first channel program and partnered with information technology providers, including global systems integrators Accenture and Capgemini, to help companies find and communicate with customers.[29] The company released a digital device, called SmartLink, in July 2016; the product was developed in collaboration with Electric Imp and connected postage meters to Pitney Bowes' cloud-computing technology, and enabled other maintenance and monitoring services as well.[30] Pitney Bowes also released a suite of digital services, including: Clarity Advisor, which collected machine data to "combat unplanned downtime"; Clarity Optimizer, which used analytics to increase productivity; and Clarity Scheduler which, according to Computer Weekly, "automates placement of the right job on the right machine at the right time".[31] In September 2016, the company partnered with Lighthouse Computer Services to create data solutions designed to help businesses identify and keep customers, improve marketing initiatives, and reduce fraud.[32] In 2017, the company released its location intelligence tool, called GeoVision, which uses data provided by PSMA Australia and allows companies to "visualise, analyse, and ultimately make use of that data to inform decisions".[33] References
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- , Done.
- Note to other edit request reviewers: Seemed good to me. I am fine if any one wants to modify or change anything. Chirota (talk) 08:29, 10 May 2022 (UTC)
- Thanks Chirota, for helping with these updates. The changes look great. Thanks! MTatPitneyBowes (talk) 12:54, 12 May 2022 (UTC)
Awards, Flags and Structure Request
Hello! As I've mentioned above, I'm a Pitney Bowes employee and have a COI. I have several proposed updates to propose: adding Awards and rankings, fixing buzzword flagged phrasing, and changing page structure slightly.
To start with, the company has some awards that I'd like to ask about adding to the page, potentially as a new Awards and rankings section:
Awards and rankings draft
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In 2021, the company was ranked 36 in Forbes' list of "Best Employers for Women".[1] In the Drucker Institute's Management Top 250 listing, Pitney Bowes was ranked 131 in 2021.[2] Pitney Bowes was awarded the Climate Leadership Award for Excellence in Greenhouse Gas Management in October 2021.[3] The company received a 100 percent score in the 2022 Human Rights Campaign Corporate Equality Index and was listed as one of its "Best Places to Work for LGBTQ+ Equality".[4] |
I would also like to ask for some edits to fix the phrases that have been flagged as "buzzword" in the Acquisitions and divestitures section. After looking into this, it seems that the word "solutions" is the issue, so here are the changes I suggest:
- Change the Bellevue, Washington-based company Print Inc., which provides print management solutions to the Bellevue, Washington-based company Print Inc., which provides print management services
- Change In 2007, Pitney Bowes acquired MapInfo Corporation and its location intelligence solutions. to In 2007, Pitney Bowes acquired MapInfo Corporation and its location intelligence technology.
- Change the company acquired the Naperville, Illinois-based mailing solutions to the company acquired the Naperville, Illinois-based mailing services
Last, as I was looking at the page, I have some organizational edits I'd like to make:
- Make the Acquisitions and divestitures its own section, not nested under History
- Likewise, make the Leadership section into into own section, not under History
Happy to discuss these changes with editors, and I hope that someone will make any of these changes if they're approved. Would either Chirota or DatraxMada want to review this request? Many thanks again. MTatPitneyBowes (talk) 14:27, 13 May 2022 (UTC)
- Hey, User:BMJ-pdx! I noticed that you made a recent helpful update to this page and wanted to ask if you could review the edit request above, which I think will improve the page further. I'm a Pitney Bowes employee with a COI, so I have to ask other editors to review my requests rather than making direct edits to the company page. I hope you'll find what I've suggested straightforward and worth implementing. Thanks! MTatPitneyBowes (talk) 16:52, 28 June 2022 (UTC)
- Looks good. The change away from "solutions" is good -- "solutions" is too much a marketeer's buzzword. And the distinction between services and technology is good, being more specific. BMJ-pdx (talk) 18:20, 9 July 2022 (UTC)
- Closing this as answered, per above. Z1720 (talk) 23:22, 12 October 2022 (UTC)
- Looks good. The change away from "solutions" is good -- "solutions" is too much a marketeer's buzzword. And the distinction between services and technology is good, being more specific. BMJ-pdx (talk) 18:20, 9 July 2022 (UTC)
References
- ^ Valet, Vicky (July 27, 2021). "2021 Best Employers for Women". Forbes. Retrieved May 10, 2022.
- ^ "2021 Drucker Institute Company Ranking". Drucker.institute. Drucker Institute. Retrieved May 10, 2022.
- ^ "2021 Climate Leadership Award Winners". climateleadershipconference.org. Climate Leadership Conference. October 14, 2021. Retrieved May 10, 2022.
- ^ "Best Places to Work for LGBTQ+ Equality 2022". HRC.org. Human Rights Campaign. Retrieved May 10, 2022.
Info box edit request
Hi, I would like to disclose I am a Pitney Bowes employee. I'm aware that this means I can't make direct edits to this page and should, when in doubt, alert other editors to my conflict of interest.
Now that we are clear about my COI, I would like to request some edits to the info box: - Replace Marc Lautenbach as President, CEO who left in October 2023 with Lance Rosenzweig as Interim CEO. - Replace Ana Marie Chadwick as Executive VP, CFO who left in April 2024 with John Witek as Interim CFO
If any of these requests are unclear or unreasonable, please let me know and I'll try to improve them. Otherwise, I would deeply appreciate some help implementing these changes. Thanks so much. SWatPitneyBowes (talk) 15:53, 24 May 2024 (UTC)
- Hi again, I would like to reiterate I am a Pitney Bowes employee. I'm aware that this means I can't make direct edits to this page and should, when in doubt, alert other editors to my conflict of interest.
- Now that we are clear about my COI, I would like to request some edits to the info box: - Replace Marc Lautenbach as President, CEO who left in October 2023 with Lance Rosenzweig as Interim CEO. - Replace Ana Marie Chadwick as Executive VP, CFO who left in April 2024 with John Witek as Interim CFO
- References: https://sourcingjournal.com/topics/logistics/pitney-bowes-second-interim-ceo-lance-rosenzweig-jason-dies-global-ecommerce-cost-cuts-shipping-mail-511796/
- https://csimarket.com/news/pitney-bowes-cfo-departure-raises-concerns-amidst-revenue-decrease2024-03-19130399
- Hi @DatraxMada: I noticed you have implemented some changes on the page before and was wondering if you would be able to review my request. I would deeply appreciate some help implementing these changes. Please let me know if you have any questions or need any more sources. Thanks so much.SWatPitneyBowes (talk) 15:28, 6 June 2024 (UTC)
Infobox and Leadership Section Edit Request
Hello! I would like to disclose that I'm a Pitney Bowes employee. I'm aware this means I can't make direct edits to this page and should alert other editors to my conflict of interest.
Now that we're clear about my COI, I would like to request some edits to the Infobox and corresponding information in the Leadership section:
- -Replace Marc Lautenbach with current CEO Lance Rosenzweig: https://www.ctinsider.com/business/article/shipping-mailing-stamford-pitney-bowes-interim-ceo-19472226.php
- - Remove Ana Chadwick and replace with current CFO Bob Gold: https://www.wsj.com/market-data/quotes/PBI/company-people/executive-profile/274637430
- -Remove Jason Dies and replace with current EVP and President of Sending Technology Solutions, Shemin Nurmohamed: https://theenterpriseworld.com/pitney-bowes-shemin-nurmohamed/
If any of these requests are unclear or unreasonable, please let me know and I'll try to improve them. Otherwise, I would deeply appreciate some help implementing these changes. Thanks so much! MTatPitneyBowes (talk) 13:19, 16 April 2025 (UTC)
- Hi, I would like to disclose that I'm a Pitney Bowes employee and this means I can't make make direct edits to this page and should alert other editors to my conflict of interest. @DatraxMada: I was hoping you may be able to review my suggested edits as you've helped implemented some changes before. Please let me know if anything requires additional information. Thank you!MTatPitneyBowes (talk) 16:26, 28 April 2025 (UTC)
COI edit request: update infobox, employees, leadership
Disclosure: I work for Pitney Bowes, so I have a conflict of interest. I will not edit the article directly; instead I am proposing neutral, sourced updates here for independent review.
Requested updates
- 1) Infobox "Key people"
- Remove James A. Fairweather (listed as "Senior VP, CIO").
- Rationale: His title was Chief Innovation Officer, not Chief Information Officer. His employment ended effective April 1, 2025.[1]
- The other entries (Kurt Wolf, Paul Evans) are correct and up to date.
- 2) Lead paragraph – Employee count
- Current text says: "as of October 2021 employed approximately 11,000 people worldwide."
- Replace with:
- As of December 31, 2024, Pitney Bowes reported approximately 7,200 employees, about 78% of whom were located in the United States.[2][3]
- 3) Leadership section
- Current text says Marc Lautenbach is CEO, Ana-Maria Chadwick is CFO, and James Fairweather serves as chief innovation officer.
- Replace with:
- In May 2025, the board appointed director Kurt Wolf as president and chief executive officer, succeeding Lance Rosenzweig. Milena Alberti-Perez has served as non-executive chair of the board since October 2024. In July 2025, former director Paul Evans was appointed executive vice president, chief financial officer and treasurer. Former executive vice president and chief innovation officer James A. Fairweather departed the company effective April 1, 2025.[4][5][6][7][8][9]
- ^ "Form 8-K". SEC. 2024-08-08.
Employment of James Fairweather … will end effective April 1, 2025
- ^ "Pitney Bowes Inc. Form 10-K for year ended Dec. 31, 2024 — Human Capital". SEC. 2025-02-21.
- ^ "Stamford-based Pitney Bowes names new CEO". CTInsider. 2025-05-27.
- ^ "Pitney Bowes Appoints Kurt Wolf as Chief Executive Officer and Director" (Press release). 2025-05-22.
- ^ Schott, Paul (2025-05-27). "Stamford-based Pitney Bowes names new CEO". CTInsider.
- ^ "Board of Directors". Pitney Bowes. 2025.
- ^ "Pitney Bowes Announces the Appointment of Paul Evans as Chief Financial Officer" (Press release). 2025-07-30.
- ^ "Pitney Bowes replaces CFO after only months in seat". CFO Dive. 2025-08-01.
- ^ "Form 8-K". SEC. 2024-08-08.
Josedan1984 (talk) 01:56, 27 August 2025 (UTC)
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